Businesses that have been disadvantaged by the Coronavirus outbreak – that is, almost every operation in affected countries throughout the world – are being encouraged to listen to a special webinar produced by entrepreneur and executive coaching guru, Brad Sugars. In the hospitality sector, which has all been wiped out in the UK
Executive Coaching
Breaking News
- Business Guru Brad Sugars Offers Webinar to Assist Businesses Affected by Coronavirus OIOpublisher Businesses that have been disadvantaged by the Coronavirus outbreak – that is, almost every operation in affected countries throughout the world – are being encouraged to listen to a special webinar...
- Want to Sell More? Create a Checklist! If you want sell more of your products or services, a questionnaire can act like a checklist. Similar to up-selling, it’s used in conjunction with a client whenever they purchase...
- Have You Built A Great Company Culture? Cultivating the right culture for your business is a subjective process and in order to reduce staff turnover – one of the hospitality sector’s most entrenched challenges – it’s essential...
- Revealed: Six Ways To Build A Winning Team Often asked by business owners about how to persuade and cajole their employees to head in a common direction, Daniela Grendene says the answer lies in investing time and effort...
- Customer Service is Becoming Proactive – Why Businesses Should Too Traditional customer service is reactionary; the client comes in with a problem and the business is expected to find a solution. These days, around 27% of consumers report that they...
If you want sell more of your products or services, a questionnaire can act like a checklist. Similar to up-selling, it’s used in conjunction with a client whenever they purchase a particular type of product. Daniela Grendene outlines the benefits of drawing up a checklist that covers every base along
Cultivating the right culture for your business is a subjective process and in order to reduce staff turnover – one of the hospitality sector’s most entrenched challenges – it’s essential to get it right. Daniela Grendene explains how to create a company culture that will help your employees thrive while also
Often asked by business owners about how to persuade and cajole their employees to head in a common direction, Daniela Grendene says the answer lies in investing time and effort into building a strong team… There are six ways to do just that: Focus on strong leadership. Poor leadership will usually
Traditional customer service is reactionary; the client comes in with a problem and the business is expected to find a solution. These days, around 27% of consumers report that they expect proactivity from their favorite brands, either through upgrade notifications, maintenance reminders or other offerings that mitigate issues before they
It’s no secret that customer service is a key skill that every business needs to master. After all, as Microsoft reported in 2017, 96% of consumers say that customer service is an important factor in their decision to buy and stay loyal to a given brand. But as the digital age
As an owner-managed business operating in a competitive and challenging market, if there was ever a time to sit back and evaluate your game plan for the next 12 months, it’s now. Daniela Grendene outlines the steps operators should take to get their house in order for the year ahead…
One of the first things any owner-operator will learn through business coaching is how to find their ‘why.’ It’s not so much about what you want to achieve but why you want to achieve it. This leads to setting clear and significant goals which are easy to quantify, understand and
What is one of the most critical aspects of getting to the finish line and really knowing you have arrived? Money Mastery. Think about this: if business is a game, what’s the scoreboard? Yes, your financial statements. The question is if you can’t read the scoreboard, how do you know the
For more than a quarter of a century, Brad Sugars – chartered accountant, business expert and executive coach – has been helping business owners to unlock the chains that can shackle operators to slow growth. A straight-talking, no-nonsense Aussie with several commercial successes under his belt, Brad’s optimistic outlook and
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